B2B · Care Homes
ClearStep helps your residents stay independent with technology — reducing staff burden and improving CQC quality ratings. Your carers stop being the IT helpdesk.
From £4/resident/month · No setup fee · Cancel any time · GDPR compliant
Elderly care home residents are prime targets for scammers — and the problem is getting worse every year. ClearStep actively protects every resident from fraudulent emails, scam texts, and malicious links before they can cause harm.
Every resident interaction is monitored for potential scam content. When something suspicious is detected, carers are alerted immediately.
Designed for UK care homes
Designed for CQC "responsive" and "well-led" quality standards
Every day, staff help residents with their phones. Families call to troubleshoot from miles away. Tablets sit unused because no one has time to explain.
Staff spend 20–40 minutes a day answering tech questions — time that should be spent on personal care, medication rounds, and resident wellbeing.
"Mum can't get her WhatsApp to work." Families call the care home because their loved one has no one patient to ask. You become the tech helpdesk.
Care homes invest in devices for residents but without ongoing support, they go unused. Residents disengage, miss video calls, and lose independence.
ClearStep was built by someone who spent 10 years in care. Every feature solves a real problem carers face every day.
See all your residents in one view. Know who's using ClearStep, what they've asked, and when something needs your attention — without reading every conversation.
Multi-resident viewClearStep automatically flags potential scam attempts and safeguarding concerns. Carers get notified immediately. Full escalation workflow with exportable incident reports for your CQC file.
CQC complianceYour residents come from all over the world. ClearStep detects the language they write or speak and replies in it — Polish, Punjabi, Tagalog, Hindi, Cantonese, and many more — automatically, without staff needing to do anything.
MultilingualMany elderly residents struggle with typing. ClearStep is built for voice — residents just speak their question naturally. No tapping menus, no passwords to remember, no small text.
Voice interactionGive families visibility without burdening your staff. Family members can see their loved one's recent activity, know they're engaged and supported, and set up preferences remotely — meaning fewer calls to the home asking "is Mum okay?"
Reduces family callsNo IT department needed. No complicated setup. We've made implementation as simple as possible — because your team has real work to do.
30-minute call with us. We show you the carer dashboard, answer your questions, and check it works for your home's specific setup.
We create resident accounts together. You configure language preferences, emergency contacts, and carer access. Takes 1–2 hours, we help the whole way.
Each resident gets their own ClearStep login — or carers launch it for them. From day one, residents can ask tech questions without waiting for staff.
One flat monthly fee per resident. Cancel any time. Compare the difference:
For smaller homes and pilots. Everything you need to get started.
For homes with 30+ residents. CQC-ready tools and priority support.
⭐ Start with a free demo — bring 5 residents to try it live. No credit card, no setup fee. See the difference before you commit. Book your demo →
"I spent ten years in care homes. I watched residents go from independent people to completely reliant on staff for the simplest things — just because no one had time to explain their phone to them. ClearStep is the patient helper I wish every resident had."
No commitment. We'll show you exactly how ClearStep works for care homes — and answer every question you have.
We'll email you within 24 hours to confirm a time. Looking forward to meeting you and showing you around.