Your mum can order her own groceries now

ClearStep is a patient AI assistant that helps elderly parents use their phone, tablet, or computer — without calling you every time. Plain English. No jargon. No judgement.

Get ClearStep for Your Parent
£5 once. No subscription. Works on any device.
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ClearStep
Online now
How do I order groceries on my tablet?
Of course! Let's do it together. First, can you see a colourful icon that looks like a little shopping bag on your screen? It might say "Tesco" or "Sainsbury's" underneath it.
I think I can see Tesco
Lovely! Tap on it once with your finger — just a gentle tap, like pressing a doorbell. Then tell me what appears on the screen.
Your parent can also speak — no typing needed
Digital health is just as important as physical health.
Helping elderly people navigate the digital world safely — and with confidence.
GDPR compliant
Works on any phone, tablet, or computer
Available 24/7 — even at 2am
One-time payment — no subscription
Built-in protection

Protecting your loved ones from online scams

Elderly people are prime targets for scammers — and the problem is getting worse. ClearStep actively protects your parent from fraudulent emails, texts, and websites before they click anything they shouldn't.

  • 🛡️ Ask "Is this email real?" and get an honest answer instantly
  • 🚨 Flags suspicious links before your parent taps them
  • 📱 Scam text checker for WhatsApp and SMS messages
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ClearStep Scam Checker

Ask anything like:
"Is this text from Royal Mail real?"
"I got an email from my bank — is it safe?"

24/7
Always watching
1
Tap to check
100%
Plain language
Sound familiar?

You love them. But the tech calls are killing you.

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"Mum can't video call the grandkids"

She wants to see them. She just can't figure out WhatsApp. So she waits for you to call and walk her through it. Again.

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"Dad calls me to pay every bill"

He's sharp as ever — he just doesn't trust online banking. So he phones you every time a bill arrives, and you talk him through it for 30 minutes.

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"She clicked a scam email again"

She doesn't know what's real and what's a scam. You've told her a hundred times, but the scammers keep getting cleverer.

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"He can't order his own shopping"

He used to do everything himself. Now he needs help to order groceries online. He hates asking. You hate that he has to.

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"Where did my photos go?"

Someone sent her a photo and now she can't find it. You try to explain "the gallery" over the phone, but neither of you can see what the other sees.

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"I need to book a GP appointment"

The surgery says "use the NHS app". He doesn't know what an app is. You live 40 miles away. It shouldn't be this hard.

Dead simple

3 steps. Then they're sorted.

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You buy it for them

£5 one-time payment. Takes 60 seconds. You get a link to set up their access — enter their name and email.

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Open it on their device

Next time you visit, open the link on their phone or tablet. Tap "Add to Home Screen". Done — it looks like a real app.

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They talk to ClearStep

They ask questions in their own words — type or speak. ClearStep answers in plain English, one small step at a time. Endlessly patient.

See it in action

Like having a patient grandchild who knows everything about technology

ClearStep doesn't assume your parent knows what "Settings" or "browser" means. It describes buttons by what they look like, checks understanding at every step, and never rushes.

  • Voice input — they speak, ClearStep listens
  • Reads answers aloud in a warm, natural voice
  • Built-in scam checker — "Is this email real?"
  • Guides for WhatsApp, Amazon, NHS, banking & more
  • Emergency contact button — one tap to call you
🎙 Real conversation example
Your parent
I got a text saying I need to pay for a parcel. Is it real?
ClearStep
Good thinking asking me first! That's very likely a scam. Real delivery companies like Royal Mail won't text you asking for payment with a link. Here's what to do: don't tap any links in the message. Just delete it. Would you like me to explain how to block the number so they can't text you again?
Your parent
Yes please, I don't want them texting me again
ClearStep
Of course! First, open the text message. Then at the very top of the screen, you'll see the phone number the message came from. Tap on that number. You should see an option that says "Block this caller" or "Block contact". Can you see anything like that?

What your parent could do with ClearStep

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Video call the grandkids on WhatsApp — without calling you first to ask how.
WhatsApp & video calls
Step-by-step voice guidance
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Order their own groceries from Tesco, Sainsbury's or Amazon — and feel proud about it.
Online shopping
Guided walkthroughs for popular apps
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Ask "is this text real?" before clicking a scam link — and get an honest, clear answer.
Scam protection
Built-in scam checker
Simple pricing

Less than a cup of coffee

£5
No monthly fees One-time payment. Forever.
Buy ClearStep for Your Parent
Secure payment via Stripe. No account needed.

How to install ClearStep as an app

On an iPhone or iPad
Open the link in Safari. Tap the Share button (the square with an arrow), then tap "Add to Home Screen". Give it a name and tap "Add". That's it — ClearStep will appear on their home screen like any other app.
On an Android phone or tablet
Open the link in Chrome. Tap the menu button (three dots in the corner), then tap "Install app" or "Add to Home screen". Confirm, and ClearStep will appear on their home screen. On Samsung browsers, look for "Add to Home screen" in the menu.

Common questions

What if my parent isn't good with technology at all?
That's exactly who ClearStep is for. It never uses jargon. It describes buttons by what they look like ("the blue circle at the bottom"), not by their technical name. And it waits patiently between each step. If they need something explained three different ways, ClearStep will happily do it.
Is it safe? I'm worried about scams and data.
Very. ClearStep will never ask for passwords, bank details, or personal information. It has a built-in scam checker — your parent can ask "Is this text real?" and get an honest answer. We're fully GDPR compliant, data is encrypted, and we have a plain-English privacy policy.
What if they get stuck and can't use ClearStep itself?
There's an emergency contact button right in the app — one tap and it calls you (or whoever you set up). For the initial setup, you'll want to open ClearStep on their device yourself and add it to their home screen. After that, they just tap the icon and start talking.
Does it work on their device?
Yes. ClearStep works on iPhones, iPads, Android phones, Android tablets, laptops, and desktop computers. Any device with a web browser. No app store download needed — it works through the browser and can be saved to the home screen like an app.
£5 once? Really? What's the catch?
No catch. We believe every elderly person deserves patient tech help. £5 covers access forever — unlimited questions, voice support, everything. No subscriptions, no hidden fees, no upsells. We keep costs low by using AI efficiently.
Can I set it up remotely, or do I need to be there?
You can buy it from anywhere. For the best experience, set it up on your parent's device in person — it takes 2 minutes to open the link and add it to their home screen. If you can't visit, you can send them the link and walk them through opening it over the phone.
I run a care home. Is there a business version?
Yes! We have an organisation plan for care homes, sheltered housing, and local authorities. Learn more about our B2B plan →

Give them their independence back

Next time they call about a photo they can't find, a bill they can't pay, or an app they can't figure out — they'll have ClearStep.

Buy ClearStep for £5
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