ClearStep is an AI assistant built for people who didn't grow up with screens. Ask anything about your phone, tablet, or computer. Get patient, clear answers in plain English. No jargon. No judgment. No rush.
Get Access for £5 One-time payment. Use it forever. No subscription.UK adults over 65 who have never used the internet
Of older device owners who want to understand their tech better
Patient help, whenever the question comes up
Every call centre puts you on hold. Every manual assumes you know what a "settings cog" is. Every well-meaning grandchild is busy. ClearStep is the patient friend who always has time, always speaks plainly, and never once rolls their eyes.
Type or speak your question in your own words. "My email stopped working" is perfect. You don't need to know the technical name for anything.
ClearStep breaks the solution into small, manageable pieces. One thing at a time. With descriptions of exactly what to look for on your screen.
Didn't understand a step? Ask again. Need it explained differently? No problem. ClearStep never gets impatient and never judges.
Every question is valid. "What's Wi-Fi?" is just as welcome as "How do I set up two-factor authentication?" We meet you exactly where you are.
We say "the button that looks like a little gear" instead of "navigate to Settings." If we accidentally use jargon, call us out. We'll do better.
Take five minutes between steps. Come back tomorrow. Restart from the beginning. ClearStep waits for you, not the other way around.
We'll never suggest downloading something suspicious, and we'll always explain why we're suggesting each step. Transparency builds confidence.
ClearStep exists because 3.4 million older adults in the UK alone have been left behind by the digital world. Not because they can't learn, but because nobody took the time to help them properly. We're changing that.
Get Access for £5One-time payment. Use it forever. No subscription, no surprises. Care home or institution?